Christie CP2000-X Setup Guide download pdf (Page 59)

CP2000 Setup Guide 5-1

020-100070-01 Rev. 1 (10/08)

5 Troubleshooting

If the projector does not appear to be operating properly, note the symptoms present and use the

following guide to assist you. If you cannot resolve the problems yourself, contact your dealer for

assistance.

5.1 POWER

5.1.1 PROJECTOR WILL NOT START

1. Check for green Main AC light on projector. If not ON, check all breakers on projector and at the

wall. There are single-phase and 3-phase.

2. Are the CP breakers staying on when enabled? If they are "tripping" to OFF position, there is an

electrical problem requiring investigation by a certified electrician.

5.2 LAMP

5.2.1 LAMP DOES NOT IGNITE

1. If the Lamp button is entirely disabled (not selectable at the TPC Main menu, indicated by a red

"X" on the Lamp button), there is an interlock failure such as an open lamp door, failed lamp fan,

etc. A flashing red alarm window also indicates this. For more information, refer to Table 3.2

Alarm Conditions and Solutions in the CP2000 User’s Manual.

2. For SSM communication failures, re-boot and try again.

3. If a DMDs temperature is too high (DMD Over Critical Temp Limit), the lamp will not

ignite. Cool the projector and try again.

4. If the Status menu indicates a ballast communication problem, re-boot and try again.

5. If the lamp does not ignite after a second try, replace the lamp.

6. If there is no "buzzing" indicating that the igniter is attempting ignition, there may be a problem

with the igniter (Christie service required).

7. If there is a brief "buzz" while attempting ignition, but a lamp does not ignite, the lamp likely

needs to be replaced.

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Christie CP2000-X Setup Guide Page 59