Christie Christie HD Setup Guide download pdf (Page 41)

M Series Setup Guide 5-1

020-100011-06 Rev. 1 (05-2013)

5 Troubleshooting

If the projector is not operating properly, note the symptoms and use this section as a guide to resolve the

problem. If the problem cannot be resolved. contact your dealer for assistance.

NOTE: A Christie accredited

service technician is required when opening an enclosure to diagnose any “probable cause”.

5.1 Power

5.1.1 Projector Does Not Power ON

1. Ensure projector is plugged in? Check power switch above power cord is in the ON position.

2. Check that the Status LEDs are ON. While the projector is busy initializing, the LEDs should be cycling.

When finished initializing, the Power and Shutter LEDs (the two on the right) should be on.

3. Check the LCD display. While the projector is busy initializing, the display should show “Please wait”.

When finished initializing, the display should show “Standby mode”.

4. Check the LCD display for any warnings or errors.

5.2 Lamp

5.2.1 Lamp Does Not Ignite

1. Is there an interlock failure? Check the LCD display for an error. If the other lamp has ignited and an

image can be seen, use the remote keypad and check the Status menu for any errors and for the Lamp door

interlock status. If not lamp has ignited, use the Virtual OSD on the web interface to check these items. The

interlock failure could be an open lamp door or a failed lamp fan.

2. Using the remote keypad or Virtual OSD as above, check the lamp mode in the Lamp menu. This may be

set to a single lamp or dual lamp mode. Check in the Status menu what the reported mode is.

3. For suspected communication failures, power-down the projector and try again.

4. If the lamp does not ignite after the second attempt and after powering down and up again (complete AC

power down, then replace the lamp.

5.2.2 Lamp Suddenly Turns OFF

1. Check lamp power through the remote keypad checking the Lamp menu or from the web user interface

Advanced: Lamp menu. Try increasing lamp power.

2. Check for an alarm condition on the LCD keypad display.

3. Replace the lamp.

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Christie Christie HD Setup Guide Page 41