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- Table of contents
- TROUBLESHOOTING
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7-4 CP2000-SB User Manual
020-100162-04 Rev. 1 (05-2009)
Section 7: Troubleshooting
7.4 Ethernet
1. If the TPC stalls at "Waiting to Connect", you have 30 seconds in which to enter a service login.
Make sure the Ethernet settings are valid for your site-all devices should have the same subnet mask but
unique IP addresses.
2. Make sure to save any address changes, and re-boot to
implement all changes.
3. IP address shown in TPC
Admin menu must match that of the projector.
4. If you still have trouble establishing communications with a projector added to an existing Ethernet
network, the projector's IP address is likely in conflict with another address already in use. Contact your
network administrator.
7.5 Cinema Displays
7.5.1 Blank Screen, No Display of Cinema Image
1. Confirm all power connections are still OK.
2. Make sure there is no lens cap present.
3. Make sure the douser/shutter is OPEN (button is on TPC
Main menu).
4. Make sure there is not a full black test pattern selected for display.
5. Is the correct display file selected? Check the
Touch Panel Controller.
6. Is the correct cinema port connected for this display file? Check connections.
7.5.2 Severe Motion Artifacts
Most likely there is a synchronization problem with reversed 3/2 pull-down in 60Hz-to-24Hz film-to-digital
conversion in your source. The display file needs correction.
7.5.3 Image Appears Squeezed or Vertically Stretched into Center of Screen
Source data converted from film and pre-squeezed for CP2000-SB's display format may require use of the
anamorphic lens to regain full scope image width and proper proportions.
7.5.4 No Image, Just Pink Snow
1. Make sure the projector's lid is not open. In the event it is open, close the lid and pause or stop the show on
the server. Then, press play on the server and wait several seconds for the projector to receive the set of
decryption keys (from the server). If after 30 seconds the projector doesn't recover, pause or stop the show
and try playing again. If this doesn't work, try resetting the server.
2. Make sure the IP octets for the projector and the server (Eth1 port) match.
3. CineCanvas does not have the correct projector IP address. Check the IP address of the projector and
server and change if necessary. They should match.
- Film-Tech 1
- CP2000-SB 2
- Table of Contents 10
- 1 Introduction 12
- 1.1 The Projector 13
- 1.2 List of Components 14
- 1.2.2 Software Requirements 15
- 1.4.1 Typographical Notations 16
- LP, A1 etc 16
- 2 Installation & Setup 18
- Before You Begin 19
- CP2000-SB User Manual 2-3 20
- Figure 2-3 Adjust Feet 21
- Interlocks to Projection Head 22
- Cables to Projection Head 23
- Connections to Power 23
- CONNECT LAMP LEADS: 24
- 2-8 CP2000-SB User Manual 25
- CP2000-SB User Manual 2-9 26
- Figure 2-16 Fill Reservoir 27
- 2.1.2 Exhaust Ducting 28
- 2.1.3 Lens(es) 29
- Primary Zoom Lens 29
- 2.1.4 Install First Lamp 29
- 2.1.5 Connecting to Power 30
- Warning! Ground 31
- CP2000-SB User Manual 2-15 32
- IF EXTERNAL 33
- IF INTERNAL 34
- 2-18 CP2000-SB User Manual 35
- PC/Laptop, Server or Network 36
- 2-20 CP2000-SB User Manual 37
- 2.5 Initial Power Up 38
- 2.6 Maximizing Light Output 39
- 2.7 Basic Image Alignment 40
- 2.8.1 Adjust Offset 41
- CP2000-SB User Manual 2-25 42
- Focus Left 43
- Edge Center 43
- Vertical Boresight Bolt 44
- Vertical Hold Screw 44
- Top Center 44
- 2.8.5 Add Auxiliary Lens 45
- Anamorphic (1.25x) 45
- Wide Converter Lens (1.26x) 45
- Fold Mirror Adjustment 46
- DMD Convergence 46
- Color Calibration 47
- Electronic Screen Masking 47
- PCFs (Rare) 47
- 3 Operation 48
- 3.1 Projector Basics 49
- Air Filter 50
- Breaker Panel 50
- Power Cabling 52
- Projection Head 52
- Security Locks 52
- Security Plates 52
- 3.2 Power-up Procedure 53
- 3.3 Power-down Procedure 54
- 3.4.1 User Access and Rights 55
- General Users 55
- 3.4.2 TPC Power-up Defaults 56
- 3.4.3 Failed TPC Connection 56
- 3.5.1 TPC Main Menu 58
- 3.5.2 TPC Status Menu 59
- ENVIRONMENT 61
- 3.5.3 TPC Alarm Window 63
- Responding to an Alarm Window 64
- 3.5.4 TPC Custom Menu 65
- Custom: Page-1 Menu 66
- = use full cinema processing 67
- Custom: Page-2 Menu 68
- Custom: 3D Control Menu 69
- L/R INPUT REFERENCE NOTES: 70
- L/R DISPLAY REFERENCE NOTES: 70
- L/R OUTPUT POLARITY NOTES: 70
- FRAME RATE N:M NOTES: 70
- Advanced: Preference Menu 75
- for a complete description 75
- New Lamp button activates a 76
- Table 3.11 New Lamp Fields 77
- Figure 3-18 New Lamp Fields 77
- Advanced: Lens Menu 78
- Advanced Preferences menu 79
- Admin Menus 82
- RESOLUTION NOTES: 83
- 0 (default) to 84
- Table 3.15 84
- PRESENTATION NOTES: 86
- CROPPING NOTES: 86
- LETTER BOX NOTES: 87
- : OnSite is a permanent 88
- MEASURED (MCGD) NOTES: 89
- CREATE MCGD NOTES: 89
- GAIN NOTES: 89
- CP2000-SB User Manual 3-43 90
- Record any new 91
- IP Address 92
- Figure 3-38 About Menu 96
- Section 3: Operation 100
- Table 3.22 Sample Messages 100
- 3.7 Upgrading SSM Firmware 102
- Figure 3-43 Host Setting 103
- 3.8 Working with the Lamp 104
- WHEN SHOULD I USE LiteLOC™? 105
- Figure 3-46 Setting LiteLOC™ 105
- Advanced: Lamp History menu 109
- 3.9 Working with the Lens 111
- 3.10 Working with 3D 113
- 3.10.4 Other Hardware Setups 115
- Figure 3-58 Setup for 3D 116
- 4 Cinema Operation 120
- 4.1 Compatible Cinema Sources 121
- Section 4: Cinema Operation 122
- 4.2 Image Formats 123
- Figure 4-4 also has 124
- Figure 4-5) 124
- 5 Non-Cinema Operation 128
- Table 5.1 129
- Figure 5-2) 129
- CP2000-SB User Manual 5-3 130
- 5.2 Selecting the Source 131
- 6 Maintenance 132
- 6.1 Warnings and Guidelines 133
- Section 6: Maintenance 134
- WEAR PROTECTIVE CLOTHING: 134
- COOL THE LAMP COMPLETELY: 134
- FILLING THE COOLER: 135
- 6.3 Maintenance and Cleaning 136
- For lens only 137
- For reflector only 137
- Figure 6-1 Install Bulb 140
- 6.5 Replacing a Lens 143
- 7 Troubleshooting 144
- 7.1 Power 145
- 7.2 Lamp 145
- Section 7: Troubleshooting 146
- 7.4 Ethernet 147
- 7.5 Cinema Displays 147
- 7.6 Non-Cinema Displays 148
- 8 Specifications 150
- 8.1 Display 151
- 8.2 Lenses 151
- 8.3 Inputs 152
- 8.4 Touch Panel Controller 153
- 8.5 Power Specifications 153
- 8.6 Lamps 154
- 8.7 Regulatory 155
- 8.8 Environment 156
- 8.9 Weight & Size 156
- Section 8: Specifications 157
- 8.10 Standard Components 158
- Appendix A: Glossary 160
- Appendix B: ASCII Messages 176
- B.1 Function Codes 177
- ASCIICODE?M) 189
- Table B.2 Error Messages 190
- CP2000-SB User Manual B-19 194
- P1 P2 Notes 195
- C.1 Serial Links to Projector 200
- CP2000-SB User Manual D-1 202
- D.1 The GPIO Port 203
- CP2000-SB User Manual E-1 204
- E-2 CP2000-SB User Manual 205
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