Christie CP2000-X User Manual download pdf (Page 125)

Section 7

Troubleshooting

CP2000-X User Manual 7-1

020-100031-01 Rev . 1 (03-2009)

If the projector does not appear to be operating properly, note the symptoms present

and use the following guide to assist you. If you cannot resolve the problems

yourself, contact your dealer for assistance.

NOTE: A qualified service technician

is required when opening an enclosure to

diagnose any “probable cause”.

1. Check for green “Main AC” light on projector. If not on, check all breakers on

projector and at the wall. There are single-phase and 3-phase.

2. Are the CP breakers staying on when enabled? If they are “tripping” to OFF

position, there is an electrical problem requiring investigation by a certified

electrician.

1. If the lamp button is entirely disabled (not selectable at the TPC Main menu,

indicated by a red “X” on the lamp button), there is an interlock failure such as

an open lamp door, failed lamp fan, etc. A flashing red alarm window also

indicates this. Refer back to solutions listed in Table 3.2.

2. For SSM communication failures, re-boot and try again.

3. If a DMD temperature is too high (“DMD over critical temp limit”), the lamp

will not ignite. Cool the projector and try again.

4. If the Status menu indicates a ballast communication problem, re-boot and try

again.

5. If the lamp does not ignite after a second try, replace the lamp.

6. If there is no “buzzing” indicating that the igniter is attempting ignition, there

may be a problem with the igniter (Christie service required).

7. If there is a brief “buzz” attempting ignition but a lamp does not ignite, the lamp

likely needs to be replaced.

7.1 Power

Pro

ector Will Not Start 

7.2 Lamp

Lam

Does Not I

nite 

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Christie CP2000-X User Manual Page 125