Christie CP2000-X User Manual download pdf (Page 127)

TROUBLESHOOTING

CP2000-X User Manual 7-3

020-100031-01 Rev . 1 (03-2009)

1. If the TPC stalls at “Waiting to Connect”, you have 30 seconds in which to enter

a service login. Make sure the Ethernet settings are valid for your site—all

devices should have the same subnet mask but unique IP addresses.

2. Make sure to save any address changes, and re-boot to implement all changes.

3. IP address shown in TPC Admin menu must match that of the projector.

4. If you still have trouble establishing communications with a projector added to an

existing Ethernet network, the projector’s IP address is likely in conflict with

another address already in use. Contact your network administrator.

Blank screen, no display of cinema image…

1. Confirm all power connections are still OK.

2. Make sure there is no lens cap present.

3. Make sure the douser/shutter is OPEN (button is on TPC Main menu).

4. Make sure there is not a full black test pattern selected for display.

5. Is the correct display file selected? Check the Touch Panel Controller.

6. Is the correct cinema port connected for this display file? Check connections.

Severe motion artifacts…

Most likely there is a synchronization problem with reversed 3/2 pull-down in 60Hz-

to-24Hz film-to-digital conversion in your source. The display file needs correction.

Image appears “squeezed” or vertically stretched into center of screen

Source data converted from film and “pre-squeezed” for CP2000

’s display format

may require use of the auxiliary lens to regain full “scope” image width and proper

proportions.

No image, just pink snow…

1. Make sure the projector’s lid is not open. In the event it is open, close the lid and

pause or stop the show on the server. Then, press play on the server and wait

several seconds for the projector to receive the set of decryption keys (from the

server). If after 30 seconds the projector doesn’t recover, pause or stop the show

and try playing again. If this doesn’t work, try resetting the server.

2. Make sure the IP octets for the projector and the server (Eth1 port) match.

3. CineCanvas does not have the correct projector IP address. Check the IP address

of the projector and server and change if necessary. They should match.

7.4 Ethernet

7.5 Cinema

Displays



CAUSE/REMEDY:

tom 

CAUSE / REMEDY:

tom 

CAUSE / REMEDY:

tom 

CAUSE/REMEDY:

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Christie CP2000-X User Manual Page 127

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