Christie CP2000-X Setup Guide download pdf (Page 55)

Section 5

Troubleshooting

CP2000-X SETUP GUIDE 5-1

020-100059-01 Rev 1. (03/08)

If the projector does not appear to be operating properly, note the symptoms

present and use the following guide to assist you. If you cannot resolve the

problems yourself, contact your dealer for assistance. NOTE: A qualified service

technician is required when opening an enclosure to diagnose any “probable

cause”.

1. Check for green “Main AC” light on projector. If not on, check all breakers

on projector and at the wall. There are single-phase and 3-phase.

2. Are the CP breakers staying on when enabled? If they are “tripping” to OFF

position, there is an electrical problem requiring investigation by a certified

electrician.

1. If the lamp button is entirely disabled (not selectable at the TPC Main menu,

indicated by a red “X” on the lamp button), there is an interlock failure such

as an open lamp door, failed lamp fan, etc. A flashing red alarm window also

indicates this. Refer to solutions listed in Table 3.2 of the User’s Manual.

2. For SSM communication failures, re-boot and try again.

3. If a DMD temperature is too high (“DMD over critical temp limit”), the lamp

will not ignite. Cool the projector and try again.

4. If the Status menu indicates a ballast communication problem, re-boot and

try again.

5. If the lamp does not ignite after a second try, replace the lamp.

6. If there is no “buzzing” indicating that the igniter is attempting ignition, there

may be a problem with the igniter (Christie service required).

7. If there is a brief “buzz” attempting ignition but a lamp does not ignite, the

lamp likely needs to be replaced.

1. Try increasing the lamp power (TPC Advanced Lamp menu).

2. The DMDs in the projection head may be overheated (this also triggers an

alarm window at the TPC).

5.1 Power

Pro

ector Will Not Start h

5.2 Lamp

Lam

Does Not I

nite h

Lamp Suddenly Goes h

Off

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Christie CP2000-X Setup Guide Page 55