Christie CP2000-X Setup Guide Page 59

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Section 5: Troubleshooting
CP2000-X SETUP GUIDE 5-5
020-100034-01 Rev 1. (03/08)
The display has suddenly froze …
1. If the screen blacks out inexplicably, it is possible that excessive voltage
noise on the AC or ground input has interrupted the projector’s ability to lock
on to a signal. Power down the projector (see 3.3, Power-down Procedure)
and unplug. Then plug in again and power up as usual (see 3.2, Power-up
Procedure).
Colors in the display are inaccurate…
1. The color, tint, color space and/or color temperature settings may require
adjustment at your input source.
2. Make sure you are using the proper PCF, TCGD and/or CSC file for this
source.
The display is not rectangular…
1. Check leveling of the projector. Make sure that the lens surface and screen
are parallel to one another.
2. Is the vertical offset correct? Adjust as necessary using the vertical offset
knob.
3. Is the anamorphic lens straight? Rotate to orient aperture correctly.
The display is “noisy”…
1. Display adjustment at your input source may be required. Adjust pixel
tracking, phase and filter. Noise is particularly common on YPbPr signals
from a DVD player.
2. The video input may not be terminated. Make sure the video input is
terminated (75Ω). If it is the last connection in a loop-through chain, the
video input should be terminated at the last source input only.
3. The input signal and/or signal cables carrying the input signal may be of poor
quality.
4. If the distance between the input source device and the projector is greater
than 25 feet, signal amplification/conditioning may be required.
5. If the source is a VCR or off-air broadcast, detail may be set too high.
There are random streaks on the bottom of the image
1. If a 24Hz or 25Hz HDSDI signal or a 50 Hz SDI digital PAL signal, make
sure to use non-cinema processing—delete the checkmark for “Cinema”
checkbox in the Touch Panel Controller’s Advanced menu. NOTE:
password-protected.
2. Or, if you do not have access to the Touch Panel Controller’s Advanced
menu and cannot adjust the processing path, use your 3rd-party input source
to crop off the streaks.
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